How Unilever created an AI chatbot to mine its sustainability data

Trellis
By Jim GilesDec 2, 2025, 11:57 am265 ptsTop
The global sustainability team at Unilever gets a lot of data requests. Customers need emissions numbers for Scope 3 reporting, for instance. And employees on other teams want to include sustainability metrics in bids for new business. Alongside these discrete asks, a genuinely substantial request lands…

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