How Utilities Can Avoid Complacency and Boost Customer Satisfaction

Greentech Media
By info@greentechmedia.comJun 13, 2017, 9:00 am238 pts
Steve Ballmer’s first reaction to the Apple iPhone was not his best moment. During a TV appearance in 2007, the then-Microsoft CEO and current owner of the NBA’s Los Angeles Clippers, mocked the market potential of the iPhone. With a $500 price tag and no keyboard, the executive felt comfortable saying…

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