Sustainability In Your Ear: Don Carli On Tuning What We See Online To Reduce eCommerce Returns

Earth911
By Mitch RatcliffeApr 6, 2026, 7:00 am97 ptsTrending
$850 billion. That’s what retail and e-commerce returns will cost in 2026, generating 8.4 billion pounds of landfill waste — and a surprising share of it involves products that worked perfectly. They just didn’t look the way people expected. About 22% of consumers return items because the product looked…

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